Woodlands / Marsiling Clinic | 24 Hour Clinic | CHAS & GP Clinic

Q: Why is the waiting time long?

We understand patients may be unwell and we aim to minimize their waiting time and discomfort as much as possible. For patients who have been prescribed medication, our staff double checks the medications prescribed to each patient. As this is a process involving patient safety, we have to be careful and may be the reason why you experience a longer waiting time. At times, we also experience manpower shortage. This is a prevalent issue with many Singaporean businesses, and our team constantly works hard to keep our clinics adequately staffed. Our staff members regularly work at night and on occasions, may have to multi-task between registration, triage, dispensing and answering patient enquiries. With matters related to patient safety, our staff requires time to properly dispense their duties and this may take some time. On the flip side, most patients experience waiting time between 5 to 15 minutes during off-peak hours . We seek your kind understanding on this matter and will work as quickly as we can to help make your visit as pleasant as can be.

Q: Why is your consultation so expensive at times?

As a 24-hour clinic, we have a variety of fees pegged to the time of registration & consultation. This helps to make our fees more affordable, depending on the time a patient arrives at. During extended hours or public holiday hours, we have to bear additional costs as with other businesses which operate extended hours or 24 hours. Much of these costs include overtime salary costs used to remunerate our staff who make an effort and certain sacrifices to staff the clinic late. As such, we seek your kind understanding on this matter. You may also contact our clinic to enquire about the consultation charges before heading down.

Q: Why are your clinics closed on a certain timing despite being a 24-hour clinic?

There are times when we lack manpower and will have no choice but to close the clinic for a short period of time. We endeavor to update our website and Google Maps information when this happens. We encourage you to call the clinic before going down. We seek your kind understanding on this matter.

Q: Why does the clinic refer me to A&E for certain conditions?

The attending doctor has the discretion to refer certain conditions to A&E, especially when he or she feels that it is in the patient's best interests to be seen at A&E. This may include (but are not limited to): serious burns or trauma where more specialized care needs to be accorded to the patient.

Woodlands / Marsiling Clinic: Central 24-HR Clinic (Woodlands / Marsiling)

Our Woodlands / Marsiling Clinic is open 24 hours, 365 days a year. Should the clinic not answer your phone call, we seek your kind understanding to try again shortly as our doctor and clinic assistants may be busy with patients in the clinic. In the event that we may be closed due to any unforeseen circumstances, we will update Google Maps and this page.

Address	303 Woodlands Street 31, #01-185, Singapore 730303
Opening Hours	24 Hours (on all weekdays, weekends, eves of PHs and PHs)
Phone	6365 2908
Fax	6365 2903
Nearest Public Transport / Amenities	Bus Services: 187, 587, 856, 912, 925 Nearest MRT: Marsiling Nearby Districts: Sembawang, Yishun, Woodlands Nearest Hospitals: Khoo Teck Puat Hospital

Woodlands / Marsiling Clinic: Why Use Our 24-Hour Clinic?

Less Waiting Time

On average, our overnight patients spend less than 10-15 minutes at our clinic. This means you may consult our doctor and collect your medication quickly.

Less Exposure

As compared to the A&E departments, our overnight patient loads are lower. This means you have lesser exposure to other patients.

Accessibility and Convenience

We have 11 clinics located islandwide in Singapore to serve you and your family 24 hours, 365 days a year for non-emergency cases.

Woodlands / Marsiling Clinic: View Our Insurance / Contract / Healthcare Schemes

If you do not see your insurance scheme / card here, please contact our clinic and we will help you to check.

Click here to view all our accepted Insurance / Contract / Healthcare Schemes

Woodlands / Marsiling Clinic: Navigate to 303 Woodlands Street 31 with Google Maps

Our Reviews

Quick and easy consultation, Nurse is friendlly and efficient. Doctor diagnostics was accurate and medicine was effective. Excellent

Carlito Cinco

Convenient 24 hour clinic near Marsiling. Each locum I visit is different, but it is good enough for urgent medical matters. Thank you

Wendell Liam

Very polite nurses and service is good

Barry Pereira

Frequently Asked Questions

Why is the waiting time long?

Why is your consultation so expensive at times?

Why are your clinics closed on a certain timing despite being a 24-hour clinic?

Why does the clinic refer me to A&E for certain conditions?